The point of contact for all of your requests You have a question about your insurance contract, an announcement to make or you need information? Our Customer Services are your exclusive point of contact. www.groupemutuel.ch/contactus Write to us or contact us by phone: we will provide an answer as quickly as possible. Our Customer Services are available Monday to Friday, from 08.00 to 18.00: Hotline 0848 803 111 l Email clients@groupemutuel.ch One single address for sending medical invoices (original documents) and letters: Groupe Mutuel, Rue des Cèdres 5, 1919 Martigny prestations@groupemutuel.ch In approximately 40 agencies and 6 service centres throughout Switzerland, our employees are available to welcome and advise you. Opening hours : from 8.00 to 12.00 and 13.30 to 17.00 (incl. on the eve of public holidays). Make life easier thanks to your Customer Area • Scan and send your invoices instantly • Consult your documents and refunds • Modify your contracts and personal data Download the application from your App Store Questions about the Customer area? • Your frequently asked questions on the Customer Area - Groupe Mutuel • Call our hotline on 058 758 71 71 (Monday to Friday, 8am to 6pm) • Write to us at customer.area@groupemutuel.ch

Registration: • Telephone registration required for consultation • At the first appointment or changing health insurance company: Take your health insurance card (& ID card) with you • New general medical patients in the family doctor model: inform the health insurance company ( Dr. Aschwanden, Psyfriends GmbH, new family doctor ) • New psychiatric patient in the family doctor model: referral by family doctor necessary Offer: • General medicine (family doctor) • Driving ability level 1-3, fire brigade examinations • Psychiatry & Psychotherapy • Assessment in all areas of law (criminal law, civil law, insurance law, weapons law)