Would you like support with administrative matters and contact with the authorities? Would you like a knowledgeable contact person to help you with your tax return? Are you finding it increasingly difficult to get to the doctor or hairdresser, but don't know who to turn to? Are you about to move house? Would you like someone to help you with advice and support?

As a competent point of contact, Altershilfe Basel offers you help in all areas.

Our services are aimed at senior citizens who live at home or in a nursing home. Relatives can also turn to us with questions and entrust us with tasks.

We accompany and support you with our hearts, hands and minds ...

Administrative support

• With correspondence, banking transactions, trusteeship, tax returns
• Correspondence with offices, authorities, AHV / IV, health insurance
• Claiming supplementary benefits, helplessness allowance

Social counseling

• Clarification of personal, financial and legal issues
• Finding solutions for upcoming problems
• Organization of aids and services
• Relief options for partners and relatives

Help for the home

• Organization of home and care help, shopping and meal service
• Accompaniment to the doctor and dentist, physiotherapy or hairdresser
• Support with building work and coordination of tradespeople

Changing the living situation

• Searching for a retirement home or a place in a care home
• Giving notice, vacating and handing over the apartment, organizing the move, assistance with household liquidation
• Managing the property and/or selling the house

Family change

• In the event of the death of a partner, separation/divorce

Accident or acute illness

• Notification of the next of kin
• Admission to a hospital, organization of a spa stay
• Looking after the house / apartment
• Finding a home for pets
• handling post, telephone
• Support with banking transactions

For personal well-being

• Clothes shopping
• Facial and body care products
• Appointment with hairdresser and pedicurist
• Hearing aid, glasses